At Your Service Home Care is dedicated to safeguarding the privacy of our website visitors, newsletter subscribers, and individuals providing us with personal contact details.

We understand the importance of personal privacy and have developed this policy to outline the types of information we collect and how we protect your personal data on our website and any other websites we provide. After reading this Privacy Policy, if you have any questions or concerns, please feel free to contact us.

Effective Date:
This Privacy Policy is effective as of 1 January 2025.

Information Collection and Use
At Your Service Home Care is the sole owner of the information collected on this website. We will never sell, share, or rent your personal information in ways that differ from what is disclosed in this policy. We gather information from users at various points on our website.

Registration and Personally Identifiable Information
To access certain areas of the website or receive specific information, users may be required to complete a registration form. Depending on the registration type, users might need to provide personally identifiable information, which could include their name, address, email address, phone number, and cookies (explained below). We may use this information to contact users regarding services they have shown interest in.

Cookies
Cookies are small data files placed on a user’s device to store information. Cookies are not tied to any personally identifiable information while users are on our site. They expire once the browser is closed. For example, cookies help users stay logged in without having to re-enter passwords. Users can choose to reject cookies, though this may limit certain site features, such as participating in sweepstakes or contests. Our business affiliates may also use cookies on our site, but we have no access to or control over these cookies.

Log Files
We collect and analyse internet protocol (IP) addresses to track trends, administer the website, analyse user activity, and gather demographic data for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing Information
We may share aggregated demographic data with our business partners and affiliates, but this data will not be tied to any personally identifiable information. Additionally, we may share users' personally identifiable information within the At Your Service Home Care network for service-related purposes or employment applications. In such cases, users can specify the destination for their personal data within our network.

External Links
Our website may contain links to other websites. At Your Service Home Care is not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of any websites they visit that collect personally identifiable information. This Privacy Policy applies solely to the information collected through the At Your Service Home Care website.

Newsletters
If users wish to subscribe to our newsletters, we will collect personally identifiable information, such as their name, postal address or email address .

Surveys & Contests
From time to time, we may request user participation in surveys or contests. Participation is completely voluntary, and users can decide whether or not to disclose personal information for these purposes. Survey data is used to improve the website and user experience. Contest information is used to notify winners and distribute prizes.

Security
We take all necessary measures to protect users' information. When collecting personally identifiable data, we encrypt it using Secure Socket Layer (SSL) technology. The servers storing this data are protected in a secure environment behind a firewall.

For any security-related inquiries, please contact us at ays@cumberlandmanor.com.au.

Notification of Changes
Should we decide to modify this Privacy Policy, we will post the updated version on our homepage. This ensures users are always informed about the data we collect, how we use it, and the conditions under which it may be disclosed. Personal information will only be used in accordance with the Privacy Policy in effect at the time the information was collected.